Shipping policy
DineAura – Delivery Information
At DineAura, every order is handled with care — from our warehouse to your doorstep. Whether it’s dinner plates, bowls, serveware, glassware, or table essentials, we ensure your products arrive safely, securely, and ready to elevate your dining experience.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated automatically at checkout based on your location and order details.
Estimated Delivery Times:
Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days
Delivery times may vary depending on your location, especially for remote areas.
📦 Packaging & Handling
Every DineAura order is:
Carefully packed with protective materials to help prevent damage
Securely sealed to ensure safe delivery
Quality-checked before dispatch
Your dinnerware and tableware arrive clean, safe, and beautifully presented.
🎁 Gifting a DineAura Order
Want to send elegance as a gift?
You can include a personalized message at checkout, if available.
Some orders may include gift-ready packaging options.
📅 Delivery Schedule
Delivery Days: Monday to Friday
No Deliveries: Weekends or public holidays
Order Cut-Off Time:
Orders placed before 1:00 PM → shipped same business day
Orders placed after 1:00 PM → shipped next business day
⚠️ Important Notes
Remote Areas: Delivery may take longer or include additional fees.
Missed Deliveries: Re-delivery charges may apply.
Incorrect Address: Please ensure your shipping details are accurate before placing your order.
📸 Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
Contact us within 48 hours of delivery.
Provide clear photos of the issue, including the product and packaging.
We’ll resolve it quickly with a replacement or refund where applicable.
📦 Track Your Order
Once your order is shipped, you’ll receive:
A tracking link via email or SMS
Real-time updates on your delivery status
💬 Need Assistance?
Have questions about shipping or need a custom delivery request?
Visit our Contact Us page and our team will make sure your DineAura delivery is smooth from start to finish.